Infinite Options, Inc. - Solutions For Your Information
Infinite Options, Inc. specializes
in data archival, storage, security, disaster recovery and regulatory compliance hardware and software solutions for
federal government, healthcare, transportation, legal, insurance, manufacturing, financial, retail, and information technology
companies and other organizations. We focus on delivering solutions to our customers that will reduce the over-all
risks, headaches, time, and money spent to protect vital corporate data. At Infinite Options, we provide many other
IT related business services and take pride in being a "Golden Rule Company." We believe that by putting our
customers' needs first we will in turn achieve our goals. We are headquarted in Knoxville, TN and have
been in business for over 24 years.
Our best-of-breed software/hardware solution for IBM midrange systems, IO/DataManagement, is a business
intelligence tool, disaster recovery solution, and an easy way to meet stringent data retention compliance regulations.
IO/DataManagement assists companies with data loss avoidance by protecting the company’s Critical Data Infrastructure
against natural disasters, terrorists, Electro Magnetic Pulses (EMP), hackers, disgruntled employees, and potentially unethical
people. This high security data protection helps provide solid business continuity while reducing legal liabilities.
IO/DataManagement's business intelligence features allow for better and faster decision making, enriched customer service,
and improved employee morale. Beyond data loss avoidance and disaster recovery, our system helps companies save money by streamlining
their business procedures. It relieves personnel from performing mundane and tedious data retrieval tasks, thereby saving
time and money. It also reduces other costs associated with printing, storing, and retrieving corporate reports.
|Attention: Government Purchasing Agents
|Infinite Options products are on Sword & Shield Enterprise Security's SEWP IV Contract.
Infinite Options products are on Sword & Shield Enterprise Security SEWP IV Contract # NNG07DA21B. The SEWP IV contract
is a federal government wide acquisition contract that all federal agencies can use for procuring products for the federal
Contact Infinite Options for product information and
20 reasons to choose Infinite Options, Inc. and
IO/DataManagement for your data storage and archival needs.
Options, Inc. is a 24 year old, service-disabled veteran owned, woman owned small business. We are still a privately
owned and operated, United States based, software company with a proven track-record and a 100% customer satisfaction
- Infinite Options, Inc. offered the first IBM midrange optical data storage and archival software
solution in the world.
- IO/DataManagement has been refined and enhanced since 1989, and has been optimized
to provide unparalleled performance and data security.
- IO/DataManagement exceeds all national and international
requirements for data retention compliance regulations including HIPPA, Sarbanes Oxley, FISMA, and more.
software and hardware solutions can utilizes multiple, best-of-breed, data storage and archival technologies.
- We have multiple non-magnetic, EMP (Electro Magnetic Pulse) proof data storage and archival mediums that can be
utilized with IO/DataManagement to provide additional physical data security.
operates on native IBM OS/400, the most stable operating system in the world, with 99.98% system availability.
- The operating system utilized has no known viruses and is certified for EAL-4 level of trust (based on the common
criteria) as defined by the US government.
- Our system utilizes green screen technology already in use by many
high volume users. This technology rules out "PC problems" when providing customer support which saves you time
- IO/DataManagement discourages hackers from attempting to breach your system under the misguided belief
that "Windows screens" may give them a pathway to break through to the customer’s archived data.
extensive automation and indexing system eliminates many tasks that companies normally handle manually. This allows these
companies to reassign personnel to more productive tasks, which keeps their personnel happy and lets their company run more
smoothly and efficiently.
- Our system is specifically designed to maximize the speed of the operating system
and not slow down other applications concurrently running.
- We include technical features and functions which
our competitors do not provide such as: "after-the-fact" indexing, efficient media spanning, and page/record level
- IO/DataManagement archives all corresponding indexes onto the same volume (piece of media) that
the information is stored on. This feature is especially important when migrating to another host computer system, when
recovering from a catastrophic hardware failure, when shipping media to another location for use on a second system, or when
rebuilding a company following a natural disaster or similar calamity.
- Software can be archived along with
database files, which allows database file records to be restored and reprocessed with the original application software.
(If the software has changed during the interim, it is not always possible to reprocess the data unless the appropriate software
was also archived at the same time.)
- We provide hardware recommendations and assist with hardware purchases
as needed on a case-by-case basis. Everyone likes personal attention.
- We offer personal service and assist
our clients in many capacities. We answer the phone with a person rather than an automated answering system. Our customers
like knowing there is someone at our company dedicated to resolving their questions; someone they can ask for by name without
getting shuffled off by a phone system to the "next available associate".
- Our customers know when
they call with a question, they will be able to talk to a developer that actually works as a programmer on the system, not
someone that can barely speak English or someone who just looks up canned answers.
- We don’t charge if
a customer requests a special application that we feel will enhance our base software solution. We add such features, at no
charge to the customer, and distribute them to all of our customers in the next release of enhancements. This provides our
customers with added functionality.
- We are a "Golden Rule" company that believes ethical business
- is the only way to do business.
General Business Hours of Operation
Technical Support Hours of Operation
24 hours a day, 7 days a week, 365 days a year